


Hi Kumar, appreciate you reaching out to assist. Click the “ Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! Please click “ Accept as Solution” if you feel my post solved your issue, it will help others find the solution. If the issue persists, please contact our HP Support team for Service Options as it could be a possible hardware issue:Ĥ) Select the country from the drop-down.ĥ) Select the appropriate option based on your preference.Ħ) Fill the web-form and proceed further. Since you have already tried reinstalling the ACPI drivers and updated the BIOS and the issue persists, I recommend you to test the battery.Ĭlick here to run a battery test on the PC.
